Website Terms of Use & Disclaimer
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Welcome to the website of Healing Centered Counseling. By accessing or using this website, you agree to be bound by the following Terms of Use and Disclaimer. If you do not agree with these terms, please do not use this website.
Purpose of This Website
This website is provided for informational and educational purposes only. The content on this site is intended to offer general information about psychotherapy services and mental health topics and is not a substitute for professional mental health treatment, diagnosis, or advice.
Use of this website does not establish a therapist–client relationship.
No Therapist–Client Relationship
Contacting Healing Centered Counseling through this website, email, phone, or contact forms does not create a therapist–client relationship. A formal therapeutic relationship is established only after:
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Completion of an intake process
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Review and signing of informed consent documents
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Confirmation of services by the practice
Please do not submit sensitive personal or clinical information through this website.
Not for Emergency Use
This website is not intended for crisis or emergency situations.
If you are experiencing a mental health emergency or are in immediate danger, please:
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Call 911, or
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Go to your nearest emergency room, or
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Contact the Suicide & Crisis Lifeline by dialing or texting 988 (United States)
Use of Website Content
All content on this website, including text, graphics, logos, and other materials, is the property of Healing Centered Counseling unless otherwise stated.
You may view, download, and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, or use website content for commercial purposes without prior written permission.
Accuracy of Information
We make reasonable efforts to ensure the information on this website is accurate and up to date. However, we do not guarantee the completeness, accuracy, or applicability of information to your specific situation. Mental health information is continually evolving.
Limitation of Liability
To the fullest extent permitted under Illinois law, Healing Centered Counseling disclaims any liability for damages arising out of or related to the use or inability to use this website or reliance on any information provided herein.
Privacy Policy
HCC is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, in accordance with applicable federal and Illinois state laws.
Information We Collect
We may collect the following types of information when you visit or interact with our website:
Personal Information
Personal information is information that can identify you individually and may include:
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Name
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Email address
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Phone number
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Any information you voluntarily submit through contact forms or appointment request forms
Non-Personal Information
We may also collect non-identifying information, including:
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Browser type
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Device type
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IP address
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Pages visited and time spent on the site
This information is used for website functionality, analytics, and improvement purposes.
How We Use Your Information
Information collected through this website may be used to:
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Respond to inquiries or appointment requests
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Communicate with you regarding services
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Improve website performance and user experience
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Maintain website security
We do not sell, rent, or trade your personal information.
Confidentiality, HIPAA, and Illinois Law
While we value your privacy, this website is not intended for the transmission of protected health information (PHI). Please do not submit sensitive clinical, diagnostic, or health-related information through website forms.
Psychotherapy services provided by Healing Centered Counseling are governed by applicable federal and Illinois laws, including but not limited to:
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The Health Insurance Portability and Accountability Act (HIPAA)
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The Illinois Mental Health and Developmental Disabilities Confidentiality Act
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The Illinois Personal Information Protection Act (PIPA)
Clients receive a separate Notice of Privacy Practices and informed consent documentation at the start of treatment that outlines how protected health information is used, disclosed, and safeguarded.
Cookies and Analytics
This website may use cookies or similar technologies to enhance user experience and gather anonymous usage data. You may adjust your browser settings to refuse cookies; however, doing so may limit certain website features.
Third-Party Services
Our website may include links to third-party websites or services, such as scheduling platforms, secure client portals, payment processors, or telehealth platforms. We are not responsible for the privacy practices or content of these external services. Please review their respective privacy policies for additional information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information submitted through this website. Despite these safeguards, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children through this website. Parents or guardians who believe their child has submitted personal information may contact us to request removal.
Your Rights Under Illinois Law
Consistent with Illinois law, you may request to:
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Access or update personal information you have submitted through this website
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Request deletion of personal information, subject to legal and recordkeeping requirements
Requests may be submitted using the contact information listed below.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.